StableMate

Deleting your StableMate account

You can delete your account yourself at any time. It takes a minute.

How to do it

  1. Sign in with the button below.
  2. Type your email address to show it's really you.
  3. Tap Delete my account.
Sign in to delete your account

Already signed in? It's at the bottom of Your profile (or Your account, on the marketplace). If you can't sign in, ask your yard, who can pass it on to us from the email address you use for StableMate, and we'll do it for you.

What's deleted

  • Your sign-in, straight away. You're signed out everywhere.
  • Your name, phone number, address, emergency contact and photo.
  • Your place at your yard, clubs and groups, and children you added.
  • Your marketplace listings, reviews you've written, and any business page and adverts.

Copies in our backups are overwritten within 30 days.

What's kept

The law says yards must keep some records, so these stay with the yard: invoices and payments (six years, for tax), signed waivers, and accident and safety records. Where these, or your old messages and posts, mention you, they show “Former member” instead of your name.

If you own a yard, hand it to one of its admins first: you can do that on the same page. To close a yard instead, ask your yard, who can pass it on to us.

More in our privacy policy.