Terms of use
Last updated Thu 5 Nov
Draft. This is waiting to be checked by a solicitor before it's final.
About these terms
These terms are between you and Alec Nicholson, trading as Kudu Digital (“we”), who make StableMate. Our postal address is 40 Dingle Road, Up Holland, WN8 0EW. By creating an account you agree to them. Your livery, lessons and anything else you arrange with your yard are between you and the yard, under the yard's own terms.
Your account
- You need to be 16 or over to have your own login. Parents and guardians add younger children to their own account.
- Keep your sign-in to yourself. If you think someone else has used it, change your password and tell us.
- Keep your details up to date, especially your phone number and emergency contact.
Yards using StableMate
Yard owners and managers are responsible for:
- what they record about the people and horses at their yard, and having a good reason to record it
- their prices, invoices and refunds
- their yard rules, waivers and safety arrangements
- who they invite, and what each person can see and do
Payments
- When you pay your yard, the money goes to the yard through Stripe. Questions about a bill or a refund are for the yard.
- Businesses pay Kudu Digital for adverts. The weekly price is shown before you pay. If an advert is turned down after you've paid, ask your yard, who can pass it on to us and we'll sort out a refund.
The marketplace
- You must be 18 or over, and only sell things that are yours to sell.
- Follow the marketplace rules.
- Sales are between the buyer and the seller. We don't take part, take payment or check what's for sale. Before buying a horse, see it in person and have it checked by a vet.
What you post
- What you post stays yours. You let us show it to the people it's meant for, and keep it as long as these terms and our privacy policy say.
- Don't post anything unlawful, hurtful, misleading or that isn't yours to share.
- Yards and our team can take posts, listings and reviews down, and we can suspend accounts that break these terms.
Safety features
The emergency page, overdue rider alerts and safety checks are there to help, but they depend on phones, signal and people keeping details up to date. In an emergency, always call 999 first.
Keeping it running
We work hard to keep StableMate available and your details safe, but we can't promise it will never be slow or unavailable. We may change features as StableMate grows, and we'll tell you about changes that matter.
If something goes wrong
- Nothing in these terms limits our responsibility for death or injury caused by our negligence, for fraud, or for anything else the law doesn't let us limit.
- We aren't responsible for decisions yards make, for sales between people on the marketplace, or for the work of businesses that advertise.
- We aren't responsible for losses we couldn't reasonably have expected.
Ending
You can delete your account at any time. We can suspend or close an account that breaks these terms, and we'll tell you why unless the law stops us.
Changes and the law
If we change these terms, we'll update the date at the top and tell you in StableMate if it affects you. These terms are under the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring a claim in your own courts. Questions? ask your yard, who can pass it on to us.