Help with StableMate

For anything not answered here, ask your yard, who can pass it on to us. Tell us what you tapped and what you saw, and we'll get back to you.

Questions about your horse, your bookings or an invoice are best asked of your yard. Message the yard from Messages.

Your yard sends you an invitation link or a code. Open the link, or open Join a yard and type the code. If it has run out, ask the yard to send a new one.

Forgotten your password? Tap Forgotten your password? on the sign-in page, or use Email me a sign-in link instead. The email can take a few minutes, so check your junk folder too.

If your yard asks for a code from an authenticator app and you've lost your phone, ask your yard, who can pass it on to us from the email address you sign in with.

Go to More, Your profile, Notifications and tap Turn on notifications. Then tap Send me a test to check one arrives. You can choose what you're told about, and set quiet hours, on the same page.

Nothing arriving? Check notifications are allowed for StableMate in your phone's Settings. Until notifications are on, we email you instead.

Only people at your yard, and only what their role needs. Your yard can't see your other yards. More in our privacy policy.

You can do it yourself, in a minute. How to delete your account, and what's kept.